Shipping Policy

Last Updated: 11th June 2026

Thank you for shopping with DEROZMI. We are committed to delivering your order safely and efficiently. Please review our shipping policy below for details regarding order processing, shipping timelines, and delivery information.

Order Processing

All orders are processed on the same business day after payment confirmation.

Orders placed on weekends, public holidays, or outside business hours may be processed on the next business day.

While we strive to process orders promptly, processing times may occasionally vary during peak seasons, sales events, or due to unforeseen circumstances.

Shipping Methods

We work with trusted courier and logistics partners to ensure reliable delivery of your orders.

The shipping method used for your order will depend on your delivery location and service availability.

Shipping Costs

Free Shipping is available on all orders unless otherwise stated on our website.

There are no additional shipping charges for standard delivery.

Delivery Timeframes

Once your order has been processed and dispatched, estimated delivery time is:

7–9 Business Days

Please note that delivery timelines are estimates and may vary depending on:

• Delivery location

• Courier partner operations

• Weather conditions

• Public holidays

• Unexpected logistical delays

Remote or rural areas may require additional delivery time.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

You can use the provided tracking number to monitor the status of your shipment through the courier's tracking portal.

If you do not receive tracking information within a reasonable time after placing your order, please contact us at derozmi26@gmail.com.

Delivery Delays

While we aim to deliver all orders within the estimated timeframe, delays can occasionally occur due to circumstances beyond our control.

These may include:

• Severe weather conditions

• Transportation disruptions

• High seasonal demand

• Customs processing (for international shipments)

• Courier service interruptions

In such cases, we appreciate your patience and will make every effort to keep you informed about your shipment status.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, delivery delays or additional shipping charges may occur.

DEROZMI is not responsible for orders delayed, lost, or returned due to incorrect address information provided by the customer.

Lost or Missing Packages

If your tracking information indicates that your package has been delivered but you have not received it, please:

1. Check with household members, neighbors, or your building management.

2. Contact the courier service directly.

3. Reach out to us at derozmi26@gmail.com for assistance.

We will work with the shipping provider to investigate the issue and help resolve it whenever possible.

International Shipping

We offer international shipping to select countries.

International shipping is available at a flat rate of ₹800 per order ( upto 10 products). That means you pay only ₹800 if you order multiple quantities upto 10 items from the shop.

Delivery timelines for international orders may vary depending on the destination country, customs clearance procedures, and local courier services.

Please note that any customs duties, import taxes, or additional charges imposed by the destination country are the responsibility of the customer unless otherwise stated.

For international shipping inquiries or to confirm delivery availability to your country, please contact us at:

Phone: +91 8780759494
Email: derozmi26@gmail.com

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Store Name: DEROZMI
Email: derozmi26@gmail.com

We are always happy to assist you and ensure a smooth shopping experience.

Thank you for choosing DEROZMI.